frequently asked questions

What type of seating is available?

We offer both bench seating and lawn seating. Bench seating is all assigned while lawn seating is general admission.


Does bench seating have assigned seats?

The bench seating is all assigned. When purchasing tickets you can choose which seating section you would like to sit in (Section 1-3 or Prime). All sections have assigned seats and backs to them.


What does “general admission lawn” seating mean?

The lawn seating is located behind the bench seating with the bench seating extending all the way to the stage. General admission refers to each section of the lawn is on a first come first served basis. We recommend arriving early to get the lawn seating section that you desire. Doors to the theatre open for seating beginning at 7pm.


Do the benches have backs on them, or are they simply bleacher seating?

The benches do have back rests attached to them.


How can I get the group rate?

The group rate is given to any group with 20 or more members. This applies to bench and lawn seating as well as the barbecue dinner. All groups must make their orders over the phone by calling 801.734.4428

 


Is there wheel chair access at the amphitheater?

There are 6 wheel chair specific areas in the bench seating area of the amphitheatre. Guests with wheelchairs are able to reserve the seats around these wheel chair areas so that they may sit with their group. This must be done in advance by phone with the box office.


Will tickets sell out?

Most Likely . Last year’s Summer Theatre sold out every performance. We expect the same response this year. Anyone interested in tickets should make arrangements as early as possible.


What time do the doors open and the show start?

Doors will open at 7:00 PM with the performance starting at 8:00 PM


Am I allowed to wait in line for the show to start?

Yes. Lines will normally begin to form on the more popular days at around 6:30 PM.


If I purchase the Barbecue dinner am I allowed to eat it inside the amphitheater to save my seats?

Yes. Food purchased at any Sundance outlet may be eaten in the amphitheater. We do not allow any outside food or drink.


Do children require a ticket?

All children age two and older will require a ticket. Children under the age of two must sit on an adult’s lap. Children who create a disturbance must be taken out of the theater area immediately. We not recommend bringing children who may not enjoy sitting still and being silent during the performance.


How can I redeem a promotional code?

All promotional codes must be redeemed online through www.sundanceresort.com.


Can I bring a chair to sit on the lawn?

Lawn chairs are not permitted on the lawn. Individuals who would like a back rest must purchase a bench seat or bring a beach chair that doesn't exceed 24" in total height from the ground up. Blankets are permitted and recommended for all lawn seating.


What is the inclement weather policy?

All shows will take place rain or shine. Please come prepared for inclement weather or dropping temperatures. No rainchecks or refunds will be issued.

 


How can I use my Sundance Gift Card towards Summer Theatre Tickets?

All tickets purchased with a Sundance Gift Card must be made in person at the Sundance Summer Box Office located on site at Sundance Resort.


How long will the show last?


The will last roughly 2 ½ hours with an intermission. Doors open at 7pm with the performance starting at 8pm. The show should conclude at about 10:30pm


Is there an intermission
Yes. Intermission will take place at roughly 9:15 and is 15 minutes long.

 


What kinds of concessions are sold
Snacks, beverages and candy will be available at the concession stand. No outside food or drink is allowed in the amphitheatre.

 


How do I get to the theatre once at Sundance?
The theatre is located about 500 yards up the hill from Ray’s Lift. Guests are welcome to either walk or ride our shuttle tractor up the hill to the amphitheatre. Sundance Representatives will be present to direct guests to the the amphitheatre.

 


Following the performance, how do we return to our car?

Guests will be able to walk from the amphitheatre to the lower parking lot to their cars, for those who require assistance, our shuttle tractor will be available to assist those who may have trouble walking down the hill. For all guests who park in the above elbow parking lot, we will be running shuttles from the base to the upper parking lot that will run every 3 minutes.


How early should we arrive for the show?

The doors open for each show at 7pm with the performance beginning at 8pm. All lawn seating is first come first served so we recommend guests arriving as early as possible to reserved their desired locations. The best seats in the lawn will go quickly, often times with lines beginning to form at 6:30. Bench seating is assigned and is recommended that guests arrive no later than 7:45 to the theatre so as to not disturb others.


What time does seating begin?
Doors open for seating beginning at 7pm